WhatsApp Business Integration​

Discover common WhatsApp Business Platform use cases that help drive customer and business growth

Share important updates with customers

NOTIFICATIONS :-


# Send order confirmations and shipment updates
# Share appointment availability and other reminders with your customers

Make promotions feel more personal

PROMOTIONS :-


# Send order confirmations and shipment updates Drive upsell and cross-sell opportunities.
# Re-engage after cart abandonment.
# Maximize the ROI of your marketing spend with hyper relevant promotions.

Build a friction-free buyer journey

COMMERCE :-


# Make it easy for customers to browse products and place an order, right from within WhatsApp

Optimize support costs and increase efficiency

CUSTOMER CARE :-


# Deploy automated conversational flows to mitigate high volume inbound support requests.
# Implement smart routing from conversations only when live agent support is needed.
# Integrate with popular back-end systems like CRM and marketing automation platforms

Provide account access and password support

VERIFICATION :-


# Enable multi-factor authentication or one-time passwords to verify accounts and users.

Create your own one-of-a-kind experiences

CUSTOM FLOWS :-


# Deliver interactive conversational experiences that engage and delight.

Take the next step


WhatsApp Business offers a more personal customer experience so you can run your business better.


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